Vitix Dev
Vitix Dev

Privacy Policy

What Information Does Our Shopify App Collect?

When you install our Shopify app, we automatically access the following information from your Shopify account:

  • Shop Domain: This identifies your online store on Shopify.
  • Shopify ID: This is a unique identifier for your Shopify store.
  • Owner Email and Name: This helps us communicate with you about the app’s features and updates.

How We Use Your Information:

We use your personal information to provide and improve our services, including:

  • Offering and managing your app subscription.
  • Processing orders and payments for the app.
  • Sending notifications about new features, updates, and relevant offers.

Additional Information We Collect:

We may also collect standard information through cookies and analytics tools like Google Analytics to understand how users interact with the app and improve its functionality.

For email marketing, we use Mailchimp to store email addresses only if you explicitly opt-in to receive updates. Help Scout helps us provide email support services to merchants using our app.

Data Sharing and Security:

We are committed to protecting your privacy. We do not share any personally identifiable information with third-party companies for marketing or other purposes. However, we may share your information:

  • To comply with the law or respond to legal requests.
  • To protect our rights and the safety of our users.

Your Rights and Controls:

If you are a resident of the European Union (EU), you have the right to:

  • Access and update your personal information.
  • Request deletion of your personal information.

To exercise these rights, please contact us at [email protected].

Important Note for EU Residents:

Your information is processed based on our legitimate business interests as outlined above. Additionally, your information may be transferred outside the EU, including to Canada and the United States. These countries have different data protection laws than the EU.

Children’s Privacy:

Our app is not intended for users under 18. We do not knowingly collect personal information from children.

Changes to This Policy:

We may update this Privacy Policy periodically. We will notify you of any significant changes.  

Contact Us:

Have questions about our privacy practices? Contact us at [email protected] by mail.

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